FAQ

Quick answers about using Classivo at your institution. Can't find what you need? Reach out and we'll help.

Classivo supports all educational institutions — K-12 schools, colleges, universities, vocational training centers, language institutes, and coaching centers. It's flexible enough to handle any curriculum structure.

Most institutions are up and running in under a day. Our onboarding wizard guides you through institution setup, bulk student import, and initial configuration. Our team is available to assist if needed.

Yes. Classivo supports bulk import via CSV and Excel. We also provide migration assistance for institutions moving from other platforms.

Yes. Classivo includes a mobile-optimized web app for all roles. Native iOS and Android apps are on our roadmap for Q3 2024.

Enterprise customers can manage multiple branches under one account. Each campus has its own data, staff, and students, but Super Admins can view and manage everything from a unified dashboard.

Absolutely. All data is encrypted at rest and in transit (AES-256, TLS 1.3). We are SOC 2 Type II compliant and follow GDPR and FERPA guidelines. Regular security audits are conducted.

Yes. Parents get a dedicated portal to view their child's attendance, grades, schedule, and fee status. They can also receive notifications and communicate with teachers.

After 30 days, you'll be prompted to choose a plan. Your data is never lost — we provide a 30-day grace period and full data export if you decide not to continue.

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